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Im a subscriber to Cox cable and internet, and they sent me a weird email today that freaked me out..not sure its from them, but the email came from [email protected], which seems legit. This was the email:
*****Dear Subscriber,
Cox has identified that one or more of the computers behind your cable modem are likely infected with the Zeus Trojan/bot, also known as Zbot.
While this malicious software is not new, it still poses a great risk to your computer and files that reside on your hard drive.
Zeus malware uses keylogging in order to access user names and passwords and infected over 13 million computers worldwide.
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We recommend you take the following action:1. Visit the Microsoft or Symantec website, download and run the FREE removal tool:
http://www.microsoft.com/security/scanner/
http://www.symantec.com/security_response/writeup.jsp?docid=2014-052915-1402-99
After running the free Microsoft removal tool, if you already have security software installed on your system:
2) Follow your security software's instructions to download the latest updates (also known as 'virus definitions')
3) When the new definitions have been loaded, perform a full virus scan on your system.
Cox Security Suite Plus powered by McAfee is included FREE with your Cox High Speed Internet service. This software can be used to help protect up-to 5 devices in your home, including Windows and Mac OS computers, and Android and Apple tablets and smartphones.
To get started, simply browse to www.cox.com/securitysuite and login with your Cox primary User ID and Password.
If you already have an Anti-virus solution installed, you should refer to your software manual before installing the Cox Security Suite.
If you have any questions regarding this matter, please call us at 800-753-6085 and provide the reference number provided in the subject of this email.
If you would like additional information on the Zeus botnet we recommend these articles:
http://www.us-cert.gov/ncas/alerts/TA14-150A
https://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=Win32%2fZbot
Regards,
Cox Customer Safety
* Periodically Cox sends emails about changes in our service that affect you. Please note that if you unsubscribe from promotional emails, we will continue to send you important or time sensitive email messages about your service such as this. Cox will never send you an email asking for your personal information, such as passwords.*****
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Its weird also because if you notice, this email has some editing issues and doesnt seem very professional. What should I do? If I shouldnt ignore it, is there a better kind of scan(s) I should run than the ones they suggest in the email?
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Thanks